REACH Medical

Community
Outreach
Workers

Street outreach is an evidence-based strategy for meeting immediate needs and connecting people to services supporting their health and wellbeing, while also promoting the health and wellbeing of others using public spaces.

Outreach workers use trauma-informed and harm-reduction approaches to build rapport and engage community members who may benefit from additional services and supports.

Call/Text: 607-216-9603 Download Tri-Fold Flyer
Monday-Friday 9am - 5pm
weekend on-call support also available
Program Goals

Improve access to resources and supports

such as food, personal care supplies, medical care, mental health services, housing, and financial assistance.

Reduce the need for emergency responses

to community members in distress due to unmet needs, mental health concerns, or substance use.

Promote welcoming, inclusive, accessible, and cohesive public environments

for all stakeholders including local businesses and residences.

When To Call

Help someone meet their basic needs:

  • you see someone in need of food, clothing, or personal care supplies

Help de-escalate a situation:

  • you see someone who is visibly upset or distressed
  • you witness a non-violent conflict
  • your business experiences petty theft

Help someone get support:

  • you see someone who may need shelter or housing
  • you see someone with non-emergency medical concerns
  • you see someone who appears confused or unstable

Help everyone in Downtown Ithaca thrive:

  • you see opportunities to build community between residents, visitors, and business owners
  • you see behavior that keeps people from moving freely on the Commons
  • you see an opportunity for harm reduction resources to be offered
Monday-Friday 9am - 5pm
weekend on-call support also available
Call/Text: 607-216-9603 Download Tri-Fold Flyer
Who Can Call The Program:

Anyone in the Downtown Ithaca area, including:

  • Downtown Residents
  • Visitors
  • Businesses (Owners, Managers, Employees)
  • Local Service Providers
  • Not-for-Profits
  • Transportation
  • Medical Providers
Contact

REACH Medical

Regular Business Hours
Monday-Friday 9am - 5pm
with on-call after hours and on weekends

Alternate After Hours/Weekends
Ithaca Police Non-Urgent: 607-273-8000
Urgent? Always dial 9-1-1