Downtown Ithaca & City of Ithaca Introduce Curbside Pickup Hubs 

Curbside Pickup Signs

New service allows for safe  pickup of items purchased from downtown businesses

ITHACA NY MAY 14, 2020 —  The Downtown Ithaca Alliance (DIA), in partnership with the City of Ithaca, is launching a temporary curbside pickup program around the downtown community to support its retailers that don’t have curbside access in front of their business as the Southern Tier is set to start Phase I of re-opening this weekend. Shoppers can remain in their vehicles at designated curbside locations, and their purchases will be brought to them.

This new and simple way to deliver merchandise allows downtown businesses to serve patrons with minimal contact while non-essential businesses remain closed to foot traffic. The curbside pickup hubs will be available starting Friday, May 15 at the following locations

• Seneca St. and Buffalo St. both near the Dewitt Mall
• Tioga/Seneca St. at the Commons
• Cayuga St. at the Commons
• Aurora St. at the Commons
• Green St. in front of Press Bay

To locate the designated curbside pickup locations at the above-mentioned sites, look for the colorful signage (A-frames) along the curb.

“As part of the State-defined Phase 1 reopening process, retailers will have the option to offer curbside pickup. This service has emerged as a popular solution for allowing small businesses to help keep their employees safe(r) and employed while meeting customers’ demands. Along with assistance from the City, we have made it easier for downtown retailers to provide this service by designating curbside pickup areas that are accessible to businesses and customers,” says Gary Ferguson, executive director for the Downtown Ithaca Alliance.

“It is important that we are flexible and adapt to new ways of doing business in the City as we reopen safely. Our local retail businesses contribute in critical ways to the economic vitality and character of Ithaca, and we are proud to partner with the DIA on this initiative,” adds Tom Knipe, deputy director for Economic Development for the City of Ithaca.

How curbside pickup works:
Using the curbside pickup service will be simple. Customers first shop and pay for their orders online, over the phone, or via another virtual shopping method, and then they coordinate with the business(es) on a curbside pickup location and time. The customer then drives to the chosen pickup hub and waits in their vehicle for a business staff member to deliver their purchase(s) to them.

For more information on the curbside pickup hubs, visit, email, or contact your favorite downtown businesses directly.



Darlene M. Wilber
(607) 277-8679

ABOUT THE DOWNTOWN ITHACA ALLIANCE: The Downtown Ithaca Alliance is a 503(c) not-for-profit organization charged with the revitalization, development, promotion, and management of the Downtown Ithaca Business Improvement District (DIBID). The organization represents the stakeholders, residents, businesses, and property owners in DIBID. For additional information, visit

Our mailing address is:
171 E. State Street, Box 136,
Ithaca NY 14850